How long is shipping?

Standard shipping takes up to 7-10 business days. Expedited shipping is 3-5 business days, as long as your package doesn’t include a custom item; such as photo pendant, custom nameplate. Customized items can take up to 2-3 weeks to receive.

How will I know when my order has been shipped?

You will be notified throughout the order process regarding your order, please add your email or phone number to the order page if you would like shipping updates.

How can I contact the support team?

Contact us at

Return policy?

Return Policy NO REFUNDS! At this time NO EXCHANGES are allowed due to due to COVID-19.   

Why was my order Refunded? 

ALL flagged orders will refunded immediately after purchase. For the safety of our business and to ensure orders aren’t fraud, flagged orders are refunded.

What materials are products made of?

All of our products are created using high quality technology and is 18k Gold plated.

Are these real diamonds? Our products are made using high-quality cz stones.

How to properly take care of jewelry? All of are items should be kept dry. Avoid direct contact of any fragrances, perfumes, colognes. Etc. You can use a soft cloth to keep jewelry clean. When your products are not being used, store them in your box/dust bag provided.

Payment methods?

We accept all major credit and debit cards including apple pay, google pay and paypal.